Effective Date: 5th March 2025
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JH Clarity is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, request our cleaning services, or interact with us in any other way. By using our services, you agree to the collection and use of information in accordance with this policy.
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1. Information We Collect
We collect various types of information to provide and improve our services:
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Personal Identification Information: When you request a cleaning service, we may collect personal information such as your name, address, phone number, and email address.
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Payment Information: If you make payments for services, we may collect your credit card information, billing address, and other relevant payment details.
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Service Information: We collect information related to the cleaning services you request, such as service type, preferred time, and any specific instructions or requests.
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Usage Data: We collect data on how you access and use our website, such as your IP address, browser type, and usage patterns.
2. How We Use Your Information
We use the collected information for various purposes, including:
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To provide and manage our cleaning services.
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To communicate with you regarding your cleaning appointments, promotions, or other updates.
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To process payments for services rendered.
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To improve our website and customer service.
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To comply with legal obligations and enforce our terms and conditions.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties except in the following cases:
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Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, cleaning staff, and software providers.
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Legal Requirements: We may disclose your personal information if required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
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Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the new owner.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, loss, or alteration. However, no method of data transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Retention of Data
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
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The right to access the personal information we hold about you.
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The right to request corrections or updates to your information.
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The right to request the deletion of your personal information, subject to applicable laws and contractual obligations.
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The right to opt-out of receiving marketing communications.
To exercise any of these rights, please contact us using the information provided below.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect certain features of our website.
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Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page and update the "Effective Date" at the top.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
JH Clarity Limited
